Privacy Policy
Privacy Policy
Privacy Policy
As of: May 2026
1. Name and address of the controller
1. Name and address of the controller
1. Name and address of the controller
The controller within the meaning of the General Data Protection Regulation (GDPR) and other national data protection laws of the member states, as well as other data protection provisions, is:
Insight Journey GmbH
Albert-Einstein-Straße 1
49076 Osnabrück
Germany
Phone: 0541 20280940
Email: privacy@theinsightjourney.com
Website: www.theinsightjourney.com
Insight Journey GmbH
Albert-Einstein-Straße 1
49076 Osnabrück
Germany
Phone: 0541 20280940
Email: privacy@theinsightjourney.com
Website: www.theinsightjourney.com
Contact details of the Data Protection Officer
Contact details of the Data Protection Officer
Contact details of the Data Protection Officer
The controller's data protection officer is:
Silvana Galindo
Wittekindsweg 89
49324 Melle
Germany
Email: privacy@theinsightjourney.com
Silvana Galindo
Wittekindsweg 89
49324 Melle
Germany
Email: privacy@theinsightjourney.com
3. General information on data processing
3.1 Scope of the processing of personal data
In principle, we only process personal data of our users to the extent that this is necessary to provide a functional website as well as our content, services, and communication offerings. The processing of personal data takes place only with the consent of the data subject or on the basis of a legal permission.
3.2 Legal basis for the processing of personal data
Insofar as we obtain the consent of the data subject for processing operations involving personal data, Art. 6 (1) (a) GDPR serves as the legal basis.
When processing personal data that is necessary for the performance of a contract or for the implementation of pre-contractual measures, Art. 6 (1) (b) GDPR serves as the legal basis.
Insofar as the processing of personal data is necessary to fulfill a legal obligation, Art. 6 (1) (c) GDPR serves as the legal basis.
If the processing is necessary to safeguard a legitimate interest of our company or of a third party, and if the interests, fundamental rights, and freedoms of the data subject do not override the former, Art. 6 (1) (f) GDPR serves as the legal basis.
3.3 Data erasure and storage duration
The personal data of the data subject will be erased or blocked as soon as the purpose of storage no longer applies. Storage beyond this will only take place if this is provided for by European or national legislation or if statutory retention obligations exist.
4. Provision of the Website and Creation of Log Files
4.1 Description and Scope of Data Processing
Each time our website is accessed, our system automatically collects data and information from the computer system of the accessing terminal device.
The following data may be collected in this process:
User's IP address
Date and time of access
Pages and files accessed
Referrer URL
Information about the browser and operating system used
Access status / HTTP status code
This data is also stored in the log files of our system. As a rule, this data is not combined with other personal data of the user. The data is not evaluated for marketing or profiling purposes.
Recipients of the data may be technical service providers who host, maintain, or secure our website and act as data processors.
4.2 Legal Basis for Data Processing
The legal basis for the temporary storage of the data and the log files is Art. 6(1)(f) GDPR.
4.3 Purpose of Data Processing
The temporary storage of the IP address by the system is necessary to enable delivery of the website to the user's terminal device. Storage in log files takes place to ensure the functionality, stability, and security of our website.
Our legitimate interest in data processing also lies in these purposes.
4.4 Duration of Storage
The data will be deleted as soon as it is no longer necessary to achieve the purpose for which it was collected.
4.5 Right of Objection and Removal Options
The collection of data for the provision of the website and the storage of data in log files is essential for the operation of the website. Consequently, there is no option to object.
5. Use of Cookies
5.1 Description and scope of data processing
Our website uses cookies and similar technologies. Cookies are text files that are stored in the browser or by the browser on the user's terminal device.
We use:
technically necessary cookies that are required for the operation of the website,
technically necessary cookies for the secure and functional provision of the website.
When visiting our website, you are informed about the use of necessary cookies as well as privacy-friendly web analytics.
5.2 Legal basis for data processing
The processing of personal data using technically necessary cookies is carried out on the basis of our legitimate interest pursuant to Art. 6 (1) (f) GDPR.
As far as technically possible, web analytics is performed cookieless and using privacy-friendly technologies. We do not use any marketing or advertising cookies.
5.3 Purpose of data processing
The purpose of using technically necessary cookies is to provide our website in a user-friendly and secure manner. The use of technically necessary cookies serves to ensure the secure and user-friendly provision of our website.
5.4 Duration of storage, objection and deletion options
Cookies are stored on the user's terminal device. Users have full control over their use. Cookies that have already been saved can be deleted at any time via the browser settings.
6. Contact by email or contact form
6.1 Description and Scope of Data Processing
On our website, there is the option to contact us by email.
When you contact us, we process the data you provide, in particular:
Name
Email address
Telephone number, if applicable
Content of your message
Any other details voluntarily provided by you
The data will be used exclusively to process your request.
6.2 Legal Basis for Data Processing
The legal basis for processing data within the scope of voluntary contact inquiries is regularly Art. 6(1)(a) GDPR or Art. 6(1)(f) GDPR.
To the extent that contacting us is aimed at concluding or executing a contract, the additional legal basis is Art. 6(1)(b) GDPR.
6.3 Purpose of Data Processing
The processing of personal data serves solely to handle the contact request and communicate with you.
6.4 Storage Duration
The data will be deleted as soon as the respective conversation with the user has ended and no statutory retention obligations prevent its deletion.
6.5 Right to Object and Removal Options
You may object to the processing of your personal data at any time or revoke any consent granted. In this case, it may not be possible to continue the conversation.
7. Newsletter
7.1 Description and Scope of Data Processing
When you subscribe to our newsletter, we use your email address and any other voluntarily provided data exclusively for sending the newsletter.
We use the double opt-in procedure for registration. This means that after registering, you will receive an email in which you must confirm your registration. Your registration only becomes effective after this confirmation.
7.2 Legal Basis for Data Processing
The legal basis for processing the data following subscription to the newsletter is your consent in accordance with Art. 6 Para. 1 lit. a GDPR.
7.3 Purpose of Data Processing
The data is used exclusively for sending our newsletter and for documenting your consent.
7.4 Dispatch Service Provider
We use Brevo (Sendinblue GmbH), Köpenicker Straße 126, 10179 Berlin, Germany to send our newsletter. A data processing agreement has been concluded with this provider.
7.5 Revocation
You can revoke your consent to receive the newsletter at any time with future effect, e.g., via the unsubscribe link in the newsletter or by sending us a message.
8. Web Analytics
8.1 Description and Scope of Data Processing
We use Framer Analytics as well as Matomo, a privacy-friendly and cookie-less web analytics service, to statistically evaluate the use of our website and to improve our offering technically.
Framer Analytics processes solely aggregated or non-personal information for the technical analysis of website usage.
Matomo processes in particular:
pages viewed,
referrers,
duration of visit,
interactions on the website,
technical information regarding the browser and end device.
As far as technically possible, IP addresses are stored anonymously. The data is processed solely for statistical and internal analysis purposes and is not used for advertising or profiling purposes. The collected data is not merged with other data sources.
8.2 Legal Basis for Data Processing
The processing of technically necessary analysis information is carried out on the basis of our legitimate interest pursuant to Art. 6(1)(f) GDPR.
8.3 Purpose of Data Processing
The processing serves the purpose of technical optimization, error analysis, reach measurement, and user-oriented improvement of our website and digital services.
8.4 Duration of Storage
The data is only stored for as long as is necessary for statistical evaluations and technical optimization.
8.5 Right to Object / Withdrawal
You can control the storage of cookies at any time via your browser settings or delete cookies that have already been saved.
9. Hosting and Technical Service Providers
Our website is hosted by Framer B.V., Rozengracht 207B, 1016 LZ Amsterdam, Netherlands. Personal data collected on this website may be processed on the host's servers. This may include, in particular, IP addresses, metadata and communication data, website access, and other data generated via the website.
The use of the host is for the purpose of the secure, fast, and efficient provision of our online services.
The legal basis is Art. 6 Para. 1 lit. f GDPR. If a corresponding contract exists or contract initiation takes place via our website, Art. 6 Para. 1 lit. b GDPR may also be applicable.
Where necessary, we conclude data processing agreements with our processors in accordance with Art. 28 GDPR.
10. Embedded Content and Third-Party Providers
10.1 Social Media Links
We maintain online presences on social networks in order to communicate with interested parties there and to provide information about our services.
When you visit our profiles on platforms such as Instagram, LinkedIn, YouTube, Facebook, or other networks, the privacy policies of the respective providers apply.
Please note that user data may be processed outside the European Union. In addition, requests for information and the assertion of data subject rights are often most effectively made directly to the respective platform provider, as only they have complete access to the data processed there.
11. Rights of the data subject
If your personal data is processed, you are a data subject within the meaning of the GDPR. In particular, you have the following rights:
Right of access pursuant to Art. 15 GDPR
Right to rectification pursuant to Art. 16 GDPR
Right to erasure pursuant to Art. 17 GDPR
Right to restriction of processing pursuant to Art. 18 GDPR
Right to notification pursuant to Art. 19 GDPR
Right to data portability pursuant to Art. 20 GDPR
Right to object pursuant to Art. 21 GDPR
Right to withdraw consent under data protection law pursuant to Art. 7(3) GDPR
Right to lodge a complaint with a supervisory authority pursuant to Art. 77 GDPR.
If you wish to exercise any of your rights, you can contact us at any time using the contact details provided above.
12. Right to object
If, within the framework of a balancing of interests, we process your personal data on the basis of our overriding legitimate interest, you have the right at any time to object to this processing with effect for the future for reasons arising from your particular situation.
If you exercise your right to object, we will stop processing the data concerned. However, further processing remains reserved if we can demonstrate compelling legitimate grounds for the processing that outweigh your interests, fundamental rights, and fundamental freedoms, or if the processing serves the establishment, exercise, or defense of legal claims.
If your personal data is processed by us for direct marketing purposes, you have the right to object at any time to the processing of personal data concerning you for the purpose of such marketing.
If you exercise your right to object, we will stop processing the data concerned for direct marketing purposes.
13. Right to lodge a complaint with a supervisory authority
Without prejudice to any other administrative or judicial remedy, you have the right to lodge a complaint with a data protection supervisory authority, in particular in the Member State of your habitual residence, your place of work, or the place of the alleged infringement.
For a company based in Lower Saxony, this would notably be:
Die Landesbeauftragte für den Datenschutz Niedersachsen
Prinzenstraße 5
30159 Hanover
Germany
https://lfd.niedersachsen.de
14. Changes to this Privacy Policy
We reserve the right to amend this privacy policy so that it always complies with current legal requirements or to reflect changes to our services and data processing. The current privacy policy will then apply to your subsequent visit.
3. General Information on Data Processing
3.1 Scope of the processing of personal data
In principle, we only process personal data of our users to the extent that this is necessary to provide a functional website as well as our content, services, and communication offerings. The processing of personal data takes place only with the consent of the data subject or on the basis of a legal permission.
3.2 Legal basis for the processing of personal data
Insofar as we obtain the consent of the data subject for processing operations involving personal data, Art. 6 (1) (a) GDPR serves as the legal basis.
When processing personal data that is necessary for the performance of a contract or for the implementation of pre-contractual measures, Art. 6 (1) (b) GDPR serves as the legal basis.
Insofar as the processing of personal data is necessary to fulfill a legal obligation, Art. 6 (1) (c) GDPR serves as the legal basis.
If the processing is necessary to safeguard a legitimate interest of our company or of a third party, and if the interests, fundamental rights, and freedoms of the data subject do not override the former, Art. 6 (1) (f) GDPR serves as the legal basis.
3.3 Data erasure and storage duration
The personal data of the data subject will be erased or blocked as soon as the purpose of storage no longer applies. Storage beyond this will only take place if this is provided for by European or national legislation or if statutory retention obligations exist.
4. Provision of the Website and Creation of Log Files 4. Provision of the Website and Creation of Log Files
4.1 Description and Scope of Data Processing
Each time our website is accessed, our system automatically collects data and information from the computer system of the accessing terminal device.
The following data may be collected in this process:
User's IP address
Date and time of access
Pages and files accessed
Referrer URL
Information about the browser and operating system used
Access status / HTTP status code
This data is also stored in the log files of our system. As a rule, this data is not combined with other personal data of the user. The data is not evaluated for marketing or profiling purposes.
Recipients of the data may be technical service providers who host, maintain, or secure our website and act as data processors.
4.2 Legal Basis for Data Processing
The legal basis for the temporary storage of the data and the log files is Art. 6(1)(f) GDPR.
4.3 Purpose of Data Processing
The temporary storage of the IP address by the system is necessary to enable delivery of the website to the user's terminal device. Storage in log files takes place to ensure the functionality, stability, and security of our website.
Our legitimate interest in data processing also lies in these purposes.
4.4 Duration of Storage
The data will be deleted as soon as it is no longer necessary to achieve the purpose for which it was collected.
4.5 Right of Objection and Removal Options
The collection of data for the provision of the website and the storage of data in log files is essential for the operation of the website. Consequently, there is no option to object.
5. Use of Cookies
5.1 Description and scope of data processing
Our website uses cookies and similar technologies. Cookies are text files that are stored in the browser or by the browser on the user's terminal device.
We use:
technically necessary cookies that are required for the operation of the website,
technically necessary cookies for the secure and functional provision of the website.
When visiting our website, you are informed about the use of necessary cookies as well as privacy-friendly web analytics.
5.2 Legal basis for data processing
The processing of personal data using technically necessary cookies is carried out on the basis of our legitimate interest pursuant to Art. 6 (1) (f) GDPR.
As far as technically possible, web analytics is performed cookieless and using privacy-friendly technologies. We do not use any marketing or advertising cookies.
5.3 Purpose of data processing
The purpose of using technically necessary cookies is to provide our website in a user-friendly and secure manner. The use of technically necessary cookies serves to ensure the secure and user-friendly provision of our website.
5.4 Duration of storage, objection and deletion options
Cookies are stored on the user's terminal device. Users have full control over their use. Cookies that have already been saved can be deleted at any time via the browser settings.
6. Contact by email or contact form
6.1 Description and Scope of Data Processing
On our website, there is the option to contact us by email.
When you contact us, we process the data you provide, in particular:
Name
Email address
Telephone number, if applicable
Content of your message
Any other details voluntarily provided by you
The data will be used exclusively to process your request.
6.2 Legal Basis for Data Processing
The legal basis for processing data within the scope of voluntary contact inquiries is regularly Art. 6(1)(a) GDPR or Art. 6(1)(f) GDPR.
To the extent that contacting us is aimed at concluding or executing a contract, the additional legal basis is Art. 6(1)(b) GDPR.
6.3 Purpose of Data Processing
The processing of personal data serves solely to handle the contact request and communicate with you.
6.4 Storage Duration
The data will be deleted as soon as the respective conversation with the user has ended and no statutory retention obligations prevent its deletion.
6.5 Right to Object and Removal Options
You may object to the processing of your personal data at any time or revoke any consent granted. In this case, it may not be possible to continue the conversation.
7. Newsletter
7.1 Description and Scope of Data Processing
When you subscribe to our newsletter, we use your email address and any other voluntarily provided data exclusively for sending the newsletter.
We use the double opt-in procedure for registration. This means that after registering, you will receive an email in which you must confirm your registration. Your registration only becomes effective after this confirmation.
7.2 Legal Basis for Data Processing
The legal basis for processing the data following subscription to the newsletter is your consent in accordance with Art. 6 Para. 1 lit. a GDPR.
7.3 Purpose of Data Processing
The data is used exclusively for sending our newsletter and for documenting your consent.
7.4 Dispatch Service Provider
We use Brevo (Sendinblue GmbH), Köpenicker Straße 126, 10179 Berlin, Germany to send our newsletter. A data processing agreement has been concluded with this provider.
7.5 Revocation
You can revoke your consent to receive the newsletter at any time with future effect, e.g., via the unsubscribe link in the newsletter or by sending us a message.
8. Web Analytics
8.1 Description and Scope of Data Processing
We use Framer Analytics as well as Matomo, a privacy-friendly and cookie-less web analytics service, to statistically evaluate the use of our website and to improve our offering technically.
Framer Analytics processes solely aggregated or non-personal information for the technical analysis of website usage.
Matomo processes in particular:
pages viewed,
referrers,
duration of visit,
interactions on the website,
technical information regarding the browser and end device.
As far as technically possible, IP addresses are stored anonymously. The data is processed solely for statistical and internal analysis purposes and is not used for advertising or profiling purposes. The collected data is not merged with other data sources.
8.2 Legal Basis for Data Processing
The processing of technically necessary analysis information is carried out on the basis of our legitimate interest pursuant to Art. 6(1)(f) GDPR.
8.3 Purpose of Data Processing
The processing serves the purpose of technical optimization, error analysis, reach measurement, and user-oriented improvement of our website and digital services.
8.4 Duration of Storage
The data is only stored for as long as is necessary for statistical evaluations and technical optimization.
8.5 Right to Object / Withdrawal
You can control the storage of cookies at any time via your browser settings or delete cookies that have already been saved.
9. Hosting and Technical Service Providers
Our website is hosted by Framer B.V., Rozengracht 207B, 1016 LZ Amsterdam, Netherlands. Personal data collected on this website may be processed on the host's servers. This may include, in particular, IP addresses, metadata and communication data, website access, and other data generated via the website.
The use of the host is for the purpose of the secure, fast, and efficient provision of our online services.
The legal basis is Art. 6 Para. 1 lit. f GDPR. If a corresponding contract exists or contract initiation takes place via our website, Art. 6 Para. 1 lit. b GDPR may also be applicable.
Where necessary, we conclude data processing agreements with our processors in accordance with Art. 28 GDPR.
10. Embedded Content and Third-Party Providers
10.1 Social Media Links
We maintain online presences on social networks in order to communicate with interested parties there and to provide information about our services.
When you visit our profiles on platforms such as Instagram, LinkedIn, YouTube, Facebook, or other networks, the privacy policies of the respective providers apply.
Please note that user data may be processed outside the European Union. In addition, requests for information and the assertion of data subject rights are often most effectively made directly to the respective platform provider, as only they have complete access to the data processed there.
11. Rights of the data subject
If your personal data is processed, you are a data subject within the meaning of the GDPR. In particular, you have the following rights:
Right of access pursuant to Art. 15 GDPR
Right to rectification pursuant to Art. 16 GDPR
Right to erasure pursuant to Art. 17 GDPR
Right to restriction of processing pursuant to Art. 18 GDPR
Right to notification pursuant to Art. 19 GDPR
Right to data portability pursuant to Art. 20 GDPR
Right to object pursuant to Art. 21 GDPR
Right to withdraw consent under data protection law pursuant to Art. 7(3) GDPR
Right to lodge a complaint with a supervisory authority pursuant to Art. 77 GDPR.
If you wish to exercise any of your rights, you can contact us at any time using the contact details provided above.
12. Right to Object
If, within the framework of a balancing of interests, we process your personal data on the basis of our overriding legitimate interest, you have the right at any time to object to this processing with effect for the future for reasons arising from your particular situation.
If you exercise your right to object, we will stop processing the data concerned. However, further processing remains reserved if we can demonstrate compelling legitimate grounds for the processing that outweigh your interests, fundamental rights, and fundamental freedoms, or if the processing serves the establishment, exercise, or defense of legal claims.
If your personal data is processed by us for direct marketing purposes, you have the right to object at any time to the processing of personal data concerning you for the purpose of such marketing.
If you exercise your right to object, we will stop processing the data concerned for direct marketing purposes.
13. Right to lodge a complaint with a supervisory authority
Without prejudice to any other administrative or judicial remedy, you have the right to lodge a complaint with a data protection supervisory authority, in particular in the Member State of your habitual residence, your place of work, or the place of the alleged infringement.
For a company based in Lower Saxony, this would notably be:
Die Landesbeauftragte für den Datenschutz Niedersachsen
Prinzenstraße 5
30159 Hanover
Germany
https://lfd.niedersachsen.de
14. Changes to this Privacy Policy
We reserve the right to amend this privacy policy so that it always complies with current legal requirements or to reflect changes to our services and data processing. The current privacy policy will then apply to your subsequent visit.
Insight Journey GmbH
Albert Einstein Straße 1
49076 Osnabrück
© 2026 Insight Journey GmbH · Insight Journey® · All rights reserved.
InsightJourney GmbH, Albert Einstein Strasse 1, 49076 Osnabrück
© 2026 Insight Journey GmbH · Insight Journey® · All rights reserved.
InsightJourney GmbH
Albert-Einstein-Straße 1
49076 Osnabrück
© 2026 Insight Journey GmbH · Insight Journey® · All rights reserved.